Acsour participates as the media partner in the conference “Best customer service practices. How to combine sincere service and business results?” which will take place in Saint Petersburg on June, 27 from 16:00 till 21:30 PM in the Business Center “Telecom Spb”, 60A Bolshoy Sampsonievsky Prospect.
Experts of high-class customer service from such companies as Ahlers, Ulmart and clinic “Clinica XXI Vek” will demonstrate how to make managerial decisions from perspective of customer relations and share their success stories in four following areas:
Employee Experience: Internal communications in an organization as a reflection of customer relations.
Customer Experience: Gaining sustainable competitive advantage with zero marketing budget.
Managerial Experience: Customer service as a part of the end product.
Candidate Experience: Mass-recruitment and saving of organizational resources.
In addition to speakers’ presentations, the conference will include group facilitations when every participant will have a chance to get valuable feedback on her personal case of customer relations. This event will especially be of interest for all business leaders who make decisions on customer service development.
Exclusive offer for Acsour clients and partners: use the promo code Acsour_service and get a discount up to 80% for participation in the conference.
Registration for the conference “Best customer service practices. How to combine sincere service and business results?” and detailed program of the event are available here.
We are looking forward to meeting you at the conference!